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Request Warranty Service

Something not right with the work we did? Tell us what is going on and we will take care of it. If we installed your roof, siding, windows, doors, or gutters and something has come up since, you are in the right place. Fill out the short form below and our service team will review your file, check your warranty, and reach out to schedule a visit.

What happens after you submit

1

We look up your file

You do not need to find your paperwork or prove anything. Send us your address and we will pull up your project and check your warranty coverage on our end.

2

We reach out

Someone from our service team will contact you within 24 hours to go over what you are seeing and answer any questions.

3

We schedule your visit

We set a time that works for you and send a technician out to take a look.

Common questions

How do I know if I am still under warranty?
You do not need to know. Send in the form and we will look it up on our end. Every project we do is on file.
What does my warranty cover?
It depends on what we installed and which manufacturer products were used. [Add your workmanship warranty term here, plus a line about GAF, Owens Corning, and James Hardie manufacturer coverage.] When we review your file, we will tell you exactly where you stand.
Is there a charge for the visit?
[Fill in your policy here. Be direct. If covered work is free and non covered work carries a diagnostic fee, say so plainly.]
What if the issue is not covered?
We will still tell you what is wrong and what it would take to fix it. You are never obligated to have us do the work.
I moved, or I bought this house from someone you did work for.
Send in the form and let us know in the description. [Add a line about whether your warranty transfers to new owners.]
How long will this take?
We reach out within 24 hours. Scheduling depends on the type of issue and the time of year. Storm season gets busy, and we will be straight with you about timing when we call.