Initial Inquiry | A Day in the Life of the Call Center

The M&M Call Center is there to offer you more information and help you make the best repair and replacement decisions for your specific needs. We strive to offer a welcoming reception, with our main objective being to make sure that you get any of your questions and requests answered. We always speak with the homeowner prior to scheduling an appointment so that we can be sure of what services you are looking for, as well as the location of the project. 


During the call our team will listen and address any concerns or questions you have and get your contact information so that we can schedule an appointment or follow up with you afterwards. Any information given to us will be kept private so you can feel comfortable to reach out without compromising your security. 


You will receive an email confirmation after making an appointment, and from there one of our expert team members will arrive on location to assess and give you a quote on the project. Feel free to make a call to get more information or to schedule a free estimate today! 


Our guarantee is to provide peace of mind with every customer interaction. 


“What made me want to join the team at M&M was their generosity and integrity.”
– Angela Pellegrino, Call Center Manager