M&M Home Remodeling Services, a leader in the exterior home remodeling industry is currently looking to add to our Production team at our headquarters location in Crete, IL due to significant growth. The Production Scheduler handles a variety of tasks to prepare jobs for our Director of Operations and Field team to schedule. Our Production Scheduler thrives in fast-paced environments and constant change. This person also portrays exceptional customer service skills.

What You’ll Do:

  • Provide constant communication with co-workers (Director of Operations, Field Superintendents Sales, Installers, Suppliers) and customers
  • Call/Text customers to inform them of material delivery and install dates
  • Order materials from suppliers
  • Set up inspections with the city where the job will be performed
  • Consistently prepare return/inventory purchase orders
  • Maintain and schedule window service requests
  • Prepare internal and external paperwork for crews and internal teams
  • Utilize email, phones, and texts to consistently communicate with customers

Preferred Previous Experience:

  • Inbound and Outbound phone handling experience
  • Customer Service experience

Ideal Candidate will be:

  • Strategic
  • Observant
  • Thrive in a fast paced environment and one with constant change
  • Proactive
  • Driven
  • Adaptable
  • Confident
  • Risk Orientated

Interested?

To be considered for the position, please complete our Culture Index survey, as we’d like the opportunity to get to know you. Note: there are no right or wrong answers. Thank you for your interest in joining our team.

Benefits
Health Insurance (3 Plans to pick from United Health Care)
Dental and Vision Insurance (Ameritas)
Health, Dental, Vision benefits offered on 1st of the month following your start date
401K (eligible after 3 months, employer contribution)
Short & Long Term Disability Benefits
PTO
Ongoing Learning and Development Opportunities
Quarterly Recognition Breakfast
Team Outings
Volunteer Opportunities

About M&M Home Remodeling Services:

M&M Home Remodeling Services is a family owned, full-service exterior home improvement contractor that has been servicing Chicagoland and Northwest Indiana for over 46 years. Since its formation, M&M has fostered a culture of putting customer satisfaction first, providing quality products and service, competitive pricing and taking the guess-work and worry out of the home improvement process. We specialize in roofing, siding, gutters, windows and doors. Please visit our website to learn more about working with us!

We treat employees like part of our extended family because we know our success is dependent on the strengths, talents, and cohesiveness of our team. We provide team members the tools, training, and passion to successfully reach their personal development goals, as well as the growth goals for the company as a whole. In addition to a nurturing and inviting environment, a career at M&M offers medical & dental & vision insurance plans, paid holidays, corporate social investment volunteer opportunities, and company recognition events & trips
M&M is an equal opportunity employer and we are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability status or protected veteran status, or any other category protected under the law. All employment decisions are solely based on business needs, job requirements, and individual qualifications. M&M supports an inclusive workplace where our employees excel based on personal merit, qualifications, experience, ability, and job performance.

 

Open

Job Type: Full Time
Job Location: Crete IL

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