M&M Home Remodeling Services is seeking a Production Scheduler to join our Arlington Heights team! The Production Scheduler will work closely with the Branch Manager, Director of Operations, Call Center, and Sales team, as well as have external partnerships with suppliers, city workers, and customers. The main goal of the Production Scheduler is to have jobs prepared for Branch Manager to schedule and to ensure municipality compliance, material delivery, and Install Partner contract completion so all jobs are completed correctly and on-time. The Production Scheduler will also assist office with customer handling and maintain high peace of mind with every customer interaction. This job requires a high level of detail and organization as there are many projects happening at once, and also thrive on constant communication with both internal and external parties.

Job Description (Outcomes)
~Answer phone calls regarding scheduling & service calls
~Put jobs on Daily Production Sheet
~Branch Manager schedules job for a specific day – Production Scheduler will add to calendar
~Production Scheduler releases material order from WILLCALL via phone call & email to supplier and changes date in order forms
~The Production Scheduler sets up necessary inspections with the city that work will be performed
~Call to notify customer of material deliveries the evening before
~Contact the customer the crew will be out the next day
~Create and send spreadsheet to Director of Operations, Superintendents, Sales, Management to see the jobs going the next day
~Scheduler sends paperwork (contracts, invoices, scope of job) to Install Partners (subcontractors) prior to the start of the job
~Window scheduling
~Inventory Orders
~Returns
~Window/Door Callbacks & Service Requests
~Occasional pick up/drop off permits
~Receive warehouse/office deliveries

Competencies (Candidate/Employee with display these core competencies & values):
Driven
Team-focused
Thrive in fast-paced environment
Thrive in constant change
Honest
Direct
Proactive
Detail-oriented
Organized

The next step is to complete our Culture Index survey so we may get to know you better. This is not a test, but ensures we set up people for success from the start of their career. There are no right or wrong answers.

Benefits
Health Insurance (3 Plans to pick from United Health Care)
Dental and Vision Insurance (Ameritas)
Health, Dental, Vision benefits offered on 1st of the month following your start date
401K (eligible after 3 months, employer contribution)
Short & Long Term Disability Benefits
PTO
Ongoing Learning and Development Opportunities
Quarterly Recognition Breakfast
Team Outings
Volunteer Opportunities

 

About M&M Home Remodeling Services:

M&M Home Remodeling Services is a family owned, full-service exterior home improvement contractor that has been servicing Chicagoland and Northwest Indiana for over 46 years. Since its formation, M&M has fostered a culture of putting customer satisfaction first, providing quality products and service, competitive pricing and taking the guess-work and worry out of the home improvement process. We specialize in roofing, siding, gutters, windows and doors. Please visit our website to learn more about working with us!

We treat employees like part of our extended family because we know our success is dependent on the strengths, talents, and cohesiveness of our team. We provide team members the tools, training, and passion to successfully reach their personal development goals, as well as the growth goals for the company as a whole. In addition to a nurturing and inviting environment, a career at M&M offers medical & dental & vision insurance plans, paid holidays, corporate social investment volunteer opportunities, and company recognition events & trips
M&M is an equal opportunity employer and we are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability status or protected veteran status, or any other category protected under the law. All employment decisions are solely based on business needs, job requirements, and individual qualifications. M&M supports an inclusive workplace where our employees excel based on personal merit, qualifications, experience, ability, and job performance.

 

Job Location: Arlington Heights IL

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