M&M Home Remodeling Services is currently hiring an Inside Sales Representative to join our team. The Inside Sales Representative will be responsible for following up with customers who have met with a Sales Consultant previously as well as generate new leads. The Inside Sales Representative will report to our Director of Sales and work closely with our team of Sales Consultants.

Job Duties:

– Study and learn the company, its culture, brand, position within the industry, and product offerings during the first two weeks. (Initial sales school)

-Practice product presentations daily until achieving mastery (in-person and over video call)

-Learn the competitors’ products and stay current on the market

-Attend ongoing training until proficient at every product offered by M&M

-Obtain working knowledge of consumer finance and communicate that effectively over the phone / video call -Master the M&M Peace of Mind Sales Process and reinforce our value proposition to potential customers over the phone / on a video call

-Prospect, network, and self-generate new leads

-Demonstrate a positive demeanor on every phone call made to customers and potential customers

-Listen attentively and effectively assess situations over phone and video calls

-Achieve or exceed revenue goals – monthly, quarterly, and annually

-Accountable for personal sales metrics and efficiencies

-Assist the Outside Sales dept. by following up on their leads daily – documenting calls, recording notes, etc

-Close deals over the phone using Sales Enablement Tools and Talk Tracks provided for you

-Work individually and with leadership to identify personal areas of opportunity

-Create and execute plans to improve where necessary

-Follow up and follow through with customers to maintain the highest levels of customer service -Enhance the company culture and live out our DIGGE values daily

Growth mindset
Positive demeanor
High level of emotional intelligence
Active listener and effective communicator
Problem solver

-Ability to work Saturdays
-Basic iPad Skills
-Familiarity with CRM
-Proficient in Microsoft Office 365

$60,000 base salary, $100,000 OTE

Health Insurance (3 Plans to pick from United Health Care)
Dental and Vision Insurance (Ameritas)
Health, Dental, Vision benefits offered on 1st of the month following your start date
401K (eligible after 3 months, employer contribution)

Short & Long Term Disability Benefits
Ongoing Learning and Development Opportunities
Quarterly Recognition Breakfast
Team Outings
Volunteer Opportunities


The next step is to complete our Culture Index survey (https://go.apply.ci/s/1881590000) so we may get to know you better. This is not a test, but ensures we set up people for success from the start of their career. There are no right or wrong answers.

About M&M Home Remodeling Services:

M&M Home Remodeling Services is a family owned, full-service exterior home improvement contractor that has been servicing Chicagoland and Northwest Indiana for over 46 years. Since its formation, M&M has fostered a culture of putting customer satisfaction first, providing quality products and service, competitive pricing and taking the guess-work and worry out of the home improvement process. We specialize in roofing, siding, gutters, windows and doors. Please visit our website to learn more about working with us!

We treat employees like part of our extended family because we know our success is dependent on the strengths, talents, and cohesiveness of our team. We provide team members the tools, training, and passion to successfully reach their personal development goals, as well as the growth goals for the company as a whole. In addition to a nurturing and inviting environment, a career at M&M offers medical & dental & vision insurance plans, paid holidays, corporate social investment volunteer opportunities, and company recognition events & trips
M&M is an equal opportunity employer and we are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability status or protected veteran status, or any other category protected under the law. All employment decisions are solely based on business needs, job requirements, and individual qualifications. M&M supports an inclusive workplace where our employees excel based on personal merit, qualifications, experience, ability, and job performance.


Job Category: Sales
Job Type: Full Time

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